Case study | Sunshine 811 saves $15,000 annually by streamlining recurring billing with Subscription Billing Suite

With over 1,000 members, Sunshine 811 struggled to gain complete visibility of their billing process—they often sent out invoices several weeks into a new month due to the amount of manual work involved. In addition, their system tended to bottleneck under pressure. Billing occurred through the member assessment process, and budgetary demands would determine the amount invoiced.  

Bogged down with obsolete processes and struggling to import accurate data into their accounting system, they decided it was time to migrate to Microsoft Dynamics 365 Business Central (Business Central) and look for a better, fully integrated billing solution. This is their journey.

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